The visual of a man struggling to carry a large sofa on a busy street.

The ad opens with a man carrying a large sofa, struggling slightly. Another man, wearing a light blue shirt and with curly hair, runs past him. The scene is set on a street with shops and people walking by. The camera focuses on the legs of people walking, showing them wearing casual shoes. The Bupa logo and a CANSTAR award are displayed. The ad ends with a button to 'Get a quote'.