Refund Policy

Last updated: July 17, 2026

Overview

AdSee subscriptions are sold through our merchant of record, Paddle.com, which handles all payments, billing, and refund processing. This policy explains when you are eligible for a refund and how to request one.

14-Day Money-Back Guarantee

If you are not satisfied with AdSee, you may request a full refund within 14 days of your first purchase of any subscription plan (monthly or annual). This applies to your first payment only and no justification is required.

Subscription Renewals

Renewal payments are generally non-refundable. However, if you forgot to cancel and have not made meaningful use of the service since the renewal date, contact us within 7 days of the renewal charge and we will issue a refund at our discretion.

To avoid unwanted renewals, you can cancel your subscription at any time from your account settings. Cancellation stops future charges; you retain access until the end of the current billing period.

Plan Changes

When upgrading, the unused portion of your current plan is credited toward the new plan automatically. Downgrades take effect at the next billing cycle; no partial refunds are issued for downgrades.

Exceptions

We reserve the right to decline refund requests in cases of abuse, including repeated purchase-and-refund cycles, bulk data extraction during the refund window, or violations of our Terms of Service.

How to Request a Refund

Email [email protected] from the email address associated with your account, or use the receipt link in your Paddle payment confirmation email. Approved refunds are processed by Paddle and typically appear on your statement within 5–10 business days.

EU/UK Consumers

If you are a consumer in the EU or UK, you may have a statutory 14-day right of withdrawal. By starting your subscription and accessing the service immediately, you consent to immediate performance and acknowledge that the statutory withdrawal right may be affected; our 14-day money-back guarantee above applies regardless.