A man's distressed face as he leans out of a car window in traffic.

The ad opens with a man in a construction vest leaning out of a car window in traffic, looking surprised and distressed. The text "BAD SURPRISE" appears on screen. The scene then cuts to the same man, now smiling, standing in what appears to be a construction yard with vehicles and equipment in the background. The text "GOOD SURPRISE" appears, followed by "CONVENIENT DROP OFF WITHIN 50KM OF YOUR PICK UP BRANCH". The ad ends with the Kennards Hire logo and tagline.