The man's surprised expression and the text "BAD SURPRISE".

The ad opens with a close-up of a man in work clothes, wearing headphones around his neck and a high-visibility vest. He looks surprised, with sweat on his brow. The background shows a construction site with a water fountain spraying. The text "BAD SURPRISE" appears on screen. The scene then transitions to a night shot of the same man, now without the vest and headphones, smiling. Behind him, construction equipment and a building with a "KENNARDS HIRE" sign are visible. The text "GOOD SURPRISE" appears, followed by "AFTER HOURS ACCESS LETS YOU RETURN GEAR WHENEVER IT SUITS". The ad ends with the Kennards Hire logo and tagline.