A person in a hard hat and yellow rain gear looking up as heavy rain falls.

The ad opens with a close-up of a person in a hard hat and yellow rain gear, looking up as rain falls. This transitions to a shot of two people in hard hats looking at a tablet displaying a thermal image. Then, a woman and a man are shown in a dimly lit control room with multiple monitors displaying data. Another shot shows two men looking at a screen displaying a power grid schematic with an 'OUTAGE DETECTED' alert. The alert changes to 'POWER RESTORED'. A woman's hand holds a smartphone showing a 'Power is back ON' notification. An older woman smiles while looking at her phone. A man in a hard hat and safety glasses works with equipment. Another man in a yellow vest and hard hat smiles and holds a rope. The ad concludes with the Duke Energy logo and tagline.