A close-up of a smartphone screen showing a chat conversation about home renovation safety.

The ad opens with a close-up of hands holding a smartphone displaying a chat interface. The user is typing a question about renovating a house safely. The screen then transitions to a man in a shiny blue and red uniform with a badge that says "Guardião da Vida CPFL". He has a mustache and is speaking directly to the camera. The background is a blurred, futuristic-looking space with pink and blue lights. The ad then shows the smartphone screen again, displaying a response to the user's question, followed by an end card with contact information.