The initial "¡Hola!" and the close-up of the earbud case.

The ad opens with a close-up of a hand holding a white earbud case with one earbud inside. The text "¡Hola!" appears on screen. The scene transitions to a man sitting on a couch, speaking directly to the camera. He is in a living room setting with a dog nearby. The text "Somos Chubb" appears. The man gestures and then picks up his phone, looking at it. The phone screen shows a music app with album art and playback controls. The dog looks at the camera. The man then picks up the dog and hugs it. The final scene shows an X-ray image of a dog with an object visible inside its body, and then an end card with the Chubb logo and tagline.