A woman with bright red hair looking surprised in a festive toy store.

The ad opens in a brightly lit toy store, decorated for Christmas. A woman with red hair in a green and white striped sweater is looking at toys. A man in a green hoodie approaches her. The scene shifts to close-ups of the woman and man as they speak. Another woman enters the frame, holding a cozy throw. The first woman then speaks to a blonde woman in a patterned sweater. The ad features quick cuts between the characters and their interactions, with a focus on their expressions and the holiday setting. The Kohl's logo appears on screen.