The question "¿Cómo consultar tu Dinero Electrónico acumulado?" (How to check your accumulated electronic money?) posed with a thoughtful visual.

The video opens with a man looking up thoughtfully, framed by a yellow circle against a purple background. The Coppel Max logo appears. Text asks "How to check your accumulated electronic money?". The scene then transitions to a solid purple background with yellow circles and shapes. Text prompts the viewer to log in to Coppel.com. Finally, it instructs the viewer to click on "Crédito Coppel" and select "Mis recompensas". The video ends with a screen showing "Ver más" (See more) and options for "Tienda" (Store) and "App Coppel".