A smiling woman, Theresa, is introduced as a customer.

The ad opens with a close-up of a smiling woman, Theresa, identified as a OneMain Customer. The scene transitions to a younger woman in an office setting, speaking to someone off-camera. The ad then returns to Theresa, who is speaking about her financial situation. Later, Theresa is shown in a more casual setting, speaking directly to the camera. The final sequence shows a laptop screen displaying the OneMain Financial website, followed by various calls to action and the company logo.