A man speaking directly to the camera in front of a large screen displaying a smartphone app.

The video opens with a man sitting in a chair, speaking in front of a large screen displaying a smartphone interface. The screen shows the Itaú Shop app with promotional messages. The scene then transitions to a shot of people walking in a modern interior space, with text overlay about engagement and satisfaction. It cuts back to the man speaking, then shows a different man in a retail setting, interacting with products. The video concludes with the two men walking and talking, and finally, a VTEX logo animation.