The title card 'Frost Unexpectedly True Stories' with a stylized snowflake logo.

The ad opens with a title card for 'Frost Unexpectedly True Stories.' It then transitions to a florist shop where a woman with red curly hair is working. A woman in a pink suit enters and appears to be looking at her phone. The red-haired florist is then shown looking concerned. The scene shifts to a team of people looking at a laptop displaying a 'FRAUD ALERT.' They then drive to the florist shop. The red-haired florist is on the phone, and the woman in the pink suit approaches her. The team is shown looking at the florist's phone. The scene then shifts to a recording studio where a woman is singing into a microphone and a man is operating a soundboard. The ad concludes with a shot of the florist shop and then the Frost Bank logo and tagline.