The animated characters and the "IMPRÉVU" text.

The ad opens with a blurred scene of a living room where a woman is on the phone and a baby is on the floor. Text overlays appear, introducing the ad's theme. The scene then sharpens, revealing the characters and setting more clearly. The woman reacts with shock as she looks out a glass door to see her car has been damaged. The ad concludes with Cofidis branding and legal disclaimers.