A man talking on the phone with a concerned expression.

A man with a beard stands in a living room, holding a phone to his ear and speaking. He is wearing a light-colored button-down shirt and jeans. Behind him is a green couch, a coffee table, and a green shelf unit with plants and decorative items. The Bancolombia logo is visible on the top right shelf. The scene is well-lit and appears to be a staged set.