The initial display of the BHP and Lifeline WA logos.

The ad opens with the logos of BHP and Lifeline WA. It then shows two people wearing headsets, working in an office environment, presumably a call center. One person, a woman in an orange sweater, is speaking. The text 'Partnering with Lifeline WA to train new Crisis Supporters' appears on screen. The scene shifts to a woman in a BHP work uniform smiling at the camera in a large industrial building. The ad concludes with the BHP logo and the text 'Supporting Australian communities for 140 years'.