A garden gnome covered in frost.

The ad opens with a close-up of a garden gnome covered in frost. A young girl in a puffer jacket crouches down to examine it. The scene then shifts to a woman looking concerned at a frosted car windshield. The ad transitions to a man in a red polo shirt with the Carglass logo, who introduces himself as Koen and states he has been a Carglass employee since 2003. He explains that Carglass can repair chips in car windshields. A red car drives into a Carglass service center. Koen is shown inspecting a chip on the windshield. He then begins the repair process. The ad concludes with Koen smiling and a screen displaying the Carglass website and social media icons.