The initial shot of a modern hotel lobby with people interacting.

The video opens in a hotel lobby with people checking in and out. A woman walks towards the camera, then a shot of coffee being poured into a Holiday Inn Express cup. The woman walks through the lobby, talking on her phone. Then, a woman and child run through the lobby. People are seen sitting in a cafe area. The woman from the beginning is now eating breakfast. She then jumps on a bed in a hotel room, and rolls around happily. The IHG One Rewards app is shown on a phone. The woman is seen holding the phone and her suitcase. The ad ends with the Holiday Inn Express logo and a montage of various IHG hotel brands.