A couple looking concerned on a couch.

The ad opens with a shot of a suburban house, then cuts to a couple sitting on a couch, looking concerned. They are then shown in pajamas, looking worried about something in their home. The couple reappears on the couch, now smiling, and introduce themselves as first-time homeowners. A contractor is shown working on an outdoor unit and then in a basement. The ad concludes with the couple back on the couch, smiling, and an end card with a logo and website.