A leaking toilet and a shocked man.

The ad opens with a close-up of a toilet with water leaking from the tank. The camera then pans to a man looking shocked. He is wearing a white shirt and an orange cardigan. He is in a living room with beige curtains and a green sofa. The next shot shows a hand holding a smartphone with the Mr. Rooter Plumbing logo and a 'Schedule Now' button. A Mr. Rooter plumber in a red shirt and blue pants walks towards the camera from outside a house. He then poses with his hands on his hips. The scene transitions to a Google search bar with 'Mr. Rooter Waterloo' typed in. The search results show a link to the Mr. Rooter Waterloo website. Finally, the plumber is shown fixing the toilet.