A man inexplicably floats upwards in his living room.

The ad opens with a close-up of a man looking down, then cuts to his hands holding a smartphone displaying the Confused.com logo and the text "You've saved". The man then appears to float upwards, as if weightless, in his living room. Another person enters the room and embraces him. As they embrace, the man continues to float and then crashes into a table, scattering objects. The final scene shows the man on the floor amidst the debris, with the Confused.com logo and slogan superimposed.