A woman levitating in mid-air looking confused.

The ad opens with a split screen showing two rooms. On the left, a man sits on a couch looking dejected. On the right, a woman is levitating in mid-air, looking confused. The text "Just used Confused.com" appears over the center of the screen. The woman continues to float and spin in the air, looking increasingly bewildered. The man on the left remains seated, looking down. The ad uses a slightly surreal and humorous tone.