A young woman with a punk aesthetic expresses frustration about finding a therapist.

The ad opens with a young woman with dark hair, piercings, and a studded leather jacket sitting on a couch, looking frustrated. She is talking to someone on a video call. The other person is a woman named Susan, who is smiling warmly and has a poodle next to her. The poodle then appears on the young woman's laptop screen, looking playful. The ad transitions to a wider shot of the two women and the poodle sitting on the couch, with text appearing on screen. The ad ends with the Rula logo and a 'Learn more' button.