The "COMPLAINTS" sign and the woman's frustrated expression.

A woman approaches a counter labeled "COMPLAINTS" where a man in a suit is standing. He explains that her insurance company denied her prescription and suggests she talk to her PBM. Another man in a suit appears behind him. The scene then shifts to a white background with shelves of white bottles, displaying text about PBMs and insurers driving up drug costs. The PHRMA logo appears at the bottom.