The festive animated characters on the phone screen.

The ad opens with a close-up of a smartphone displaying a festive Cadbury Carol Cards app interface featuring Santa and two elves. The screen then transitions to show a personalized Christmas card within the app, addressed to 'HANNAH' with a festive message. Finally, the phone is shown in a wider shot against a purple background, with text overlay and a Messenger icon, encouraging users to create their own card.