The Smartsheet logo appears prominently at the beginning.

The video opens with the Smartsheet logo against a gradient background. It then transitions to a screen recording of a Smartsheet IT request form, showing fields like 'Your name', 'Request type', 'Department', and 'Request description'. A cursor interacts with the form. Next, a split screen shows the IT request form on the left and a Smartsheet IT Requests table on the right, displaying ticket numbers, project names, statuses, and requested by. Text appears on the left: 'Create a single point of entry for IT requests'. The video then shifts to a Smartsheet IT Ticket Management Dashboard, featuring charts for 'Tickets Resolved by Year', 'Tickets Resolved by Month', and 'Tickets Resolved by Week'. A cursor interacts with the dashboard. Text appears on the right: 'Easily monitor incoming, open, and resolved requests'. The video concludes with a blue screen displaying 'Smartsheet for IT Portfolio Management'.