The initial close-up of the woman's concerned expression and the direct question about hair problems.

The ad opens with a close-up of a young woman looking concerned at her hair, touching her scalp. Text appears asking about oily roots and dry ends. The scene transitions to a shot of three Garnier Fructis Hair Food masks stacked vertically: Banana, Kiwi Menthol, and Papaya. The ad then shows the woman smiling and her hair flowing, with text about hydration. Another shot shows someone touching curly hair with text about freshness. The ad concludes with two young women, one with curly dark hair and the other with long blonde hair, laughing together outdoors.